↗Effective date: November 12, 2026
Why this page exists
IncentivPay supports different promotional designs, including qualifying-purchase conditional rebates, loyalty benefits, free-entry sweepstakes and fixed-benefit coupons. A format is not automatically lawful just because it is described as a rebate, a belief, a reward or a no-purchase promotion. Every live promotion has specific Official Rules, and those rules supersede general examples on the website.
What a live campaign must disclose
The offer screen and Official Rules will identify the sponsor, eligible locations and participants, start and close time, free-entry route where required, how many entries are allowed, what precise event will be observed, primary authoritative result source and backup, when a result becomes final, the type and maximum of any main reward, the type and expiry of any fallback, and how and when to claim a benefit. Material terms must appear before entry or the relevant purchase, not only after a participant has paid.
Purchase and free-entry fairness
If a sweepstakes or similar chance promotion is offered with a purchase-entry path, the free-entry method must be genuine and materially equal in chance and prize opportunity, as required by law. A free entrant cannot be forced to make a purchase, spend points, provide unrelated marketing consent, perform a materially more burdensome process or accept materially worse odds. The applicable campaign must specify how a non-purchaser can receive an equivalent benefit where the advertisement is phrased as a refund of a purchase. A promotion must not launch until the sponsor has implemented the disclosed equivalent free-entry award mechanism, if legally required, and verified its actual operation and eligibility restrictions.
Reward budgets and closing a campaign
The merchant approves the offer, reward maximum and campaign budget before activation. Once entries are validly accepted, a budget limit does not excuse a promise to pay those accepted entries. If an overall entry cap is used, it must be disclosed before participation, enforced at entry time, and the system must stop admitting entries when the limit is reached; free and purchase entry channels must be treated fairly under the approved rules.
Outcomes and odds
Odds may come from third-party markets or models and may change. The campaign's event definition and published official resolution source, not the odds shown during advertising, determine eligibility for the main reward. We do not choose a winning result after the fact, arbitrarily disqualify entries, or change the event to reduce a sponsor's liability. Cancellation, postponed games, inconclusive weather measurements, corrections and source disputes are handled exactly as the approved Official Rules describe.
Merchants, funding and risk transfers
The sponsor's payment and fulfilment duties are identified in the Official Rules and binding commercial contract. Any hedge is a separate risk-management activity and does not replace the sponsor's obligation to honor valid rewards. A platform cannot promise a 100% rebate unless the sponsor has approved and established its funding mechanism and applicable limits. No statement about market access, sportsbook approval or partnership is implied by event data references.
Restricted campaigns
We may reject or restrict promotions in areas involving alcohol, cannabis, tobacco, healthcare or financial products, or those using event manipulation, political/election or macroeconomic events, unlicensed team or league assets, discriminatory eligibility or unlawful gambling. Particular products and local laws may impose further restrictions. We do not run prohibited political or macroeconomic outcome campaigns as a standard commercial offer.
Customer help
Read the Official Rules attached to the campaign you joined. For accessibility, disputed results, missing rewards, or a no-purchase route that does not work, contact [email protected] and include the campaign ID if available.