↗Effective date: November 12, 2026
IncentivPay is committed to making its website, merchant interfaces, campaign entry and reward-claim experiences accessible to people with disabilities. We use relevant inclusive-design practices and aim for WCAG 2.2 AA as a development standard where appropriate. This goal is not an assertion of independently audited compliance.
A participant who cannot use a QR code, email form or promotion entry interface must be offered a genuinely accessible entry alternative where the campaign legally requires one, without being disadvantaged on entry deadlines, prize availability or eligibility. If you encounter a barrier, contact [email protected] and include the campaign name or page URL, the barrier and any preferred accommodation. Do not submit sensitive health information unless necessary. We will attempt to provide an alternative route, preserve lawful participant opportunities and correct confirmed defects.
Merchant-operated storefronts and third-party checkout systems may be separately operated. We will coordinate on issues involving an IncentivPay integration where possible.