# No Purchase Necessary and Free Entry

**Effective date:** November 12, 2026

## Free entry is campaign-specific

Certain promotions may be structured as chance-based promotions requiring a genuine no-purchase-necessary method. For those campaigns, the **named promotion's Official Rules** must explain how to enter for free, who is eligible, the opening and closing dates, entry limits, and the benefits available to free entrants. Eligible free entrants must have the same legally required chance and prize opportunity as entrants who purchase; a purchase cannot increase the odds of receiving the same prize.

This informational page is **not itself an entry form** and does not create an entry in any promotion. Only the actual entry route and deadline published in a live campaign's Official Rules govern. If a campaign does not show a functioning required free-entry mechanism before you pay or enter, do not assume one exists. Contact **support@incentivpay.com** identifying the campaign before participating.

## How to use the free entry option

1. Find the specific campaign's Official Rules before purchasing or entering.
2. Review the eligibility, deadline, number of entries allowed, permitted no-purchase method and award terms.
3. Use the method actually listed in those Official Rules, if provided and eligible; preserve any confirmation.
4. Contact the campaign sponsor or **support@incentivpay.com** if instructions are missing, inaccessible or not working. A general support email is **not** a substitute entry channel unless the Official Rules expressly designate it and entries are properly accepted.

## Refund promotions require special design

If an offer is displayed as “your purchase free if the event occurs,” a person who has not purchased cannot receive a refund of an nonexistent purchase. The applicable Official Rules must instead clearly establish a legally adequate, meaningfully equivalent prize for free entries or another counsel-approved mechanism. IncentivPay must not merely assert equivalence without implementing it.

## Accessibility, technical problems and fraud

An accessible entry route should be available without optional ad consent or paid membership. If the route is unavailable, contact **support@incentivpay.com** before the deadline. The sponsor must administer the promotion fairly and according to applicable law. One person may not obtain extra entries through false identities, automation or manipulation.

## Contact

Email **support@incentivpay.com** and identify the campaign and issue.